Sale Order invoiced but in status "to be invoiced"

[Former Member]

Dear Gurus,

I have the following problem: I have created a new document type CREDIT NOTE with a price condition not linked to the quantity because they need to invoice the material with quantity zero and only value.

It works, but when I create the invoice with VF04, I still have the document as if it was to be invoiced but is not true, the invoice exists.

The status of the order is still TO BE INVOICED.

What is missing and how can I correct it?

regards

[former_member184080]

Hi Alex,

If you want the system to apply the completion rule, you must first select the Update document flow field in document flow in relevant copy controls.

Regards, Sai Krishna.

[Former Member]

Dear Sai Krishna,

I don't find this filed in VTFA. Please can you tell me where is this field?

regards

[Former Member]

Krishna, where I have to put it?

[Former Member]

Dear all.

Now I have changed the item position type VOV7 into:

COMPLETION RULE : E

bILLING RELEVANCE : I

And billing plan.

Now the oreder disappear from VF04 after the first billing, but the order status is

Bill.stat.order-rel. Not invoiced

what is missing now??

regards

[moazzam_ali]

Why are you using completion rule E here? Completion rule is not for debit memo or credit memo request. It is used for contratcs and quotations as you can see in its F1 help document. Please check this. Remove the completion rule and create new documents. It won't change the existing documents but I hope new documents will be showing you the correct statuses.

Thank$

[Former Member]

It is the only way in order to not have the OREDER still in VF04 even if INVOICED.

If I leave blank and I invoice the order, it will still appear in VF04.

Remember that is a particular case where the quantity is 0.

But now I the status of the order is always OPEN!!! Please help me I don't know how to close it autamatically with the invoice.

regasrds

[moazzam_ali]

It is the only way in order to not have the OREDER still in VF04 even if INVOICED.

I think you actual issue is that after billing those orders should not come in VF04. In my opinion using completion rule is not the solution for this. You should see why billed documents comes in VF04. There must be some sultion for this issue as well. If you will use completion rule in credit or debit memo request it will always be with open status.

Remember that is a particular case where the quantity is 0.

In SD I think we can't process order or can't caluclate any value untill we enter quantity but there is exception in Rebate settlement. In rebate settlement credit memo request system automatically enter settlement material without quantity. I don't know how you are using the manual credit memo or debit memo without quantity

Could you please share how you got the net value of an item without quantity?

Thank$

[Former Member]

Dear Mozza,

about point one, Yes, my problem is not to have the order again in VF04 but I haven't found other solution except on use the completion Rule, because the quantity is 0. I don't know how to do because my need is that the order should be close if is invoiced the total value, while if I leave completion rule blank, the order will be always open in VF04 because of the fact that the quantity is 0.

About your question, In order to have a Sale Order with quantity 0 and only value:

I have created a condition price not linked to quantity but only to value.

I have created a particulare completion rule that doesn't check the quantity.

This is a particular need of my customer that in some particular cases needs to create CN and DB in this way.

Now, with the solution of the completion rule I have been able to not have again the order in VF04.

But my problem now is that I have the status NOT BILLED.

How can I solve it?

Regards

[moazzam_ali]

Hi

If you will use completion rule you will always have this status and this is because completion rule is not meant to this purpose for which you are using.

In SD we always enter some quantity even in debit notes and credit notes. I would like to suggest you that you try to convince your client/user to enter quantity because without it system won't be able to calculate the price.

FYI I also had the same requirement and I told the users to enter material and quantity if you want debit note or credit note from SD side. If you don't want to enter this then post your credit notes from FB75. This is how they have designed the system. In SD pricing we always need some quantity but exception is there only for rebate settlement credit note which system creates automatically and may be this is hard coded in the standard program.

Thank$

[Former Member]

Yes, I am Agree but I need to solve this.

The answer I need is not related to the quantity, I have already solved this: I have a net price without quantity. Mi question is: how can I obtain to have the status billed?

regards

[moazzam_ali]

I have already told you that if you will use completion rule in this process you won't get status complete but let me check this in system on Monday. I think in standard you won't be able to do this but may be with some modifications you get your results. For this you have to change the status of line item in tables directly and I don't think so this is good idea.

Thank$

[neeraj_lal]

ALEX COL

If you want to credit customer without considering material quantity than why you are foloowing sales return process. FI can do directly this.

As per my understanding you do not need to create sales document for process which you expained.

Did you check this with FI?

Regards

[Former Member]

Dear all,

this is a request from my client in order to create debit and credit memo from SD with material code but only value e not quantity. These are adjustments.

The debit note works, even if there is no quantity, the invoiced status is set.

For the credit memo it doesn't works, but I don't understand why.

Regards

[Lakshmipathi]

Neeraj Lal is right.   If you process from SD side, there will an implication on quantity also and I am surprised to note your comments

The debit note works, even if there is no quantity, the invoiced status is set

Can you please share what is the item category settings for both debit note and credit note.  Ideally, this requirement needs to be addressed from FI side.

G. Lakshmipathi

[Former Member]

Dear G. Lakshmipathi,

THIS IS THE DEBIT NOTE ITEM:

THIS IS THE CREDIT NOTE ITEM

Using the billing plan in Credit note I can obtain that the Order disappear from VF04 after the Invoice.

Now the problem is that if I run the Sale order List with option "only open order" these credit note appear in the list even if they are already billed.

Now, I now that this is due to the fact that these credit note are with quantity 0, but how can obtain the status changing with the invoice?

Regards

[Former Member]

Dear Alex ,

when i faced this problem with my client , i created to them a dummy material to use in credit memos as they only care about the value of credit memo given to the customer( not referenced to returns). not sure if it the ideal solution but it worked with them and also i could get the value of credit memos in SIS

hope this idea may help you

[Former Member]

Hello Alex

As you are creating the credit note but not utilizing the quantity sales order remains same ..

You check the completion rule at item category to complete the status of the sales order

Regards

Sohan

[Former Member]

Hi Alex,

Your sales order quantity has not been invoiced as you have mentioned qty as zero. You have to mention invoice quantity in order to get invoiced status for your sales order.

Normal flow should be Sales order --> delivery --> Invoice --> Credit Memo with reference to returns sales order or original invoice. What is your process flow?

[Former Member]

This credit memo is particular:

Credit memo not referred to order o invoice

No quantity

Only value

With debit memo works

But with credit memo doesn't work