Issue in Invoice with Zero Value

[Former Member]

Dear Gurus,

I am creating a Service contract and saved successfully. while creating Invoice through VF04 , the net value is showing ZERO in Invoice. Kindly can anyone help me in resolving this issue.

Thanks & Regards,

Suri

[Former Member]

Hello Suri,

Are your using Periodic Billing for your Service Contract, can you please share the screen shots of your Pricing Procedure as system should take Price Determination information from the Service Contract into account. Also, confirm as if you're using PSER01 Pricing Procedure? Is there a fixed Contract Period along with the amount. Check the same and revert back with your findings. Thanks.

[Former Member]

Hi Suri Babu,

May i know the type of billing? Is it normal invoice or milestone or RRB ? Since you are saying about service, how do you invoice the customer? Any billing plan is there?

Thanks

Jaydeep

[Former Member]

Hi Suri,

Please try to do analysis from your end and understand the root cause for your issue as shown in the below screen print:

Please let me know for any further clarification on perfroming the Analysis.

Regards