Cell coordinate change

[erdem_sephanelioglu]

Hii gurus,

I have a weird issue regarding dragging and dropping a cell. I can drag but when dropping error is on the screen.

I have experienced it on WRC and Infoview both.

Also restart the machine and Tomcat as a possible solution for it. The error message is as below.

java.util.concurrent.ExecutionException: java.lang.ArithmeticException: / by zero

                at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source)

                at java.util.concurrent.FutureTask.get(Unknown Source)

                at javax.swing.SwingWorker.get(Unknown Source)

                at com.sap.webi.toolkit.ui.tasks.WebITask.getResult(WebITask.java:171)

                at com.sap.webi.ui.tasks.reporting.DropReportElementTask.doneProcess(DropReportElementTask.java:324)

                at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.done(WebITask.java:367)

                at javax.swing.SwingWorker$5.run(Unknown Source)

                at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source)

                at sun.swing.AccumulativeRunnable.run(Unknown Source)

                at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source)

                at javax.swing.Timer.fireActionPerformed(Unknown Source)

                at javax.swing.Timer$DoPostEvent.run(Unknown Source)

                at java.awt.event.InvocationEvent.dispatch(Unknown Source)

                at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

                at java.awt.EventQueue.access$400(Unknown Source)

                at java.awt.EventQueue$2.run(Unknown Source)

                at java.awt.EventQueue$2.run(Unknown Source)

                at java.security.AccessController.doPrivileged(Native Method)

                at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)

                at java.awt.EventQueue.dispatchEvent(Unknown Source)

                at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

                at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

                at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

                at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

                at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

                at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: java.lang.ArithmeticException: / by zero

                at com.sap.webi.ui.viewer.SnapGripUIHelper.snapTogrid(SnapGripUIHelper.java:76)

                at com.sap.webi.ui.tasks.reporting.DropReportElementTask.adjustPositionWithGridPosition(DropReportElementTask.java:306)

                at com.sap.webi.ui.tasks.reporting.DropReportElementTask.moveReportElement(DropReportElementTask.java:273)

                at com.sap.webi.ui.tasks.reporting.DropReportElementTask.doIt(DropReportElementTask.java:153)

                at com.sap.webi.ui.tasks.reporting.DropReportElementTask.doIt(DropReportElementTask.java:64)

                at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.doInBackground(WebITask.java:337)

                at javax.swing.SwingWorker$1.call(Unknown Source)

                at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

                at java.util.concurrent.FutureTask.run(Unknown Source)

                at javax.swing.SwingWorker.run(Unknown Source)

                at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

                at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

                at java.lang.Thread.run(Unknown Source)

I look forward to hearing your reponse.

Regards.

Eddy.

[erdem_sephanelioglu]

Hi both,

Product version: 14.0.5

Cell is free-standıng cell, I used formula within.

What I realised is with one particular user, I can drag and drop the cell without this error..

How might this can be?

[Former Member]

Hiii Eddy ,

Kindly check and confirm the BO Authorisation .

Regards

Jeetan

[CarlyThomas]

Hi Eddy,

I've seen issues reported that corrupt LDAP user can sometimes cause this error.  I'm not an authentication guru, though, so I couldn't explain why or specifics on how to fix it, but recreating the LDAP user seems to correct it (make sure you know what you're doing if you go this route so that you don't wipe out any of the users' documents, etc)

You might want to raise a message with support if you're unable to determine the cause or unsure how to correct it.

I hope tha thelps!

Carly

[CarlyThomas]

Hi Eddy,

A few follow-up questions in addition to what Mark is asking:

• Is it a free-standing cell or an object from a Universe you're dropping into the report?
• Does it happen with all users including the Administrator user?

I did find a few Problem Reports reported for this error, but all of them are quite old, so I'm not sure if they could be the cause, we'll need to know your version information first.

Thanks,
Carly

[Former Member]

Can we have full version please?

That is, what version, sub-version, patch of BO you're on, e.g. XI3.1 SP5 and what version of Java you're running. First thing I usually assume is a Java issue, uninstall and take the Webi Server's version of Java.