SAP LOGIN error

[Former Member]

Dear All,

Till yesterday I am able login through SAP GUI 730 version,Today morning onward I am trying login i am getting message "SAP system message :N"

Please find the error attachment and guide me how to proceed further.

Thanks

[Former Member · Accepted solution]

Hi,

Please check if offline backup is running for your system.

Best Regards,

Anita

[Former Member · Accepted solution]

HI All,

Actually this was happen due to one of our SAN disk server down(we are having this databases.

mapped) .

After restarting the server we are able to login ,system is also working fine.

Thanks for all your inputs

[Former Member]

Dear Basis,

Check with your System/Network admin team as they might have changed SAN or LUN volume area if any .

Secondly.try rebooting the server and check.

Third -Work Directory traces ,windows log and database -SID.log

[Manas_Vincit]

Hi,

For resolving this issue you need OS level access to check what could be the issue and what is current status of SAP ?

Thanks
Manas Behra

[Reagan]

Hello

Go to the work directory (/usr/sap/SID/DVEBMGS<No>/work) and check the dev_w0 trace file.

Also check the latest trace file in the work directory when you get this issue.

Regards

RB

[former_member45419]

Hi Dear,

check the log in os level & In which OS your central instance.Are you able to login CI that also Hang out

.Try to login first CI if its working fine then try  Application sever.

Are you restart the sever after that this problem is occur,

[Former Member]

Hi ,

We need to get the logs dev_W*, dev_ms,dev_disp to come to a conclusion to check why the issue is there.

Please also check database logs

Open a session with the server, so that you can execute SQL commnands via "Sybase SQL Query". From your PC, Run either isql (character) or DBISQL (GUI); they are both on the Sybase PC Installation CD, you can also download them free.

1. Devices ("Data File Paths"😞sp_helpdevice
   goThere are many Databases per server. There are many Devices per server. You will have to figure out (a) which Devices contain the Database you are interested in (b) Data Devices vs Log Devices.sp_helpdb
   go
2. Log Devices ("Database Transaction Log File Path")(same as (1) )

Thanks

Rishi Abrol

[anandkarthik_raja]

Hi,

Is the databse is of Oracle.If yes,

Would you please attach the Oracle alert log.
You may find the log as bellowing:

/oralce/<sid>/saptrace/background/alert_<sid>.log

[Former Member]

Hi ,

Database is sybase ase

Advance Thanks

[former_member188883]

Hi ,

Please get the dba involved to check the database log status. I guess it shall be full and request them to initiate backup.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

HI,

Is some one else able to login.

Do you see any issues in the os level log.

Please run dpmon pf=instance profile and check if any work process is in waiting phase.

Is you archive log backup running and is not full.

Thanks

Rishi Abrol

[Former Member]

HI Rishi,

No body is able to  login as of now I don't have the OS level access as well.

All of a sudden we are getting the message of all servers dev and qua and production servers.

Please suggest

Advance Thanks

[Former Member]

Since this is happening for all your systems, I would strongly suspect a network/firewall problem.  Can you ping the server(s)?  But you really need to get with a network admin at your site.