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Former Member

ERP Upgrade TO EHP6 System appears to be in an unsound state

Hello all,

I am upgrsde ERP to ehp6 during the extraction phase at the end of the extraction phase I get this error:


ERROR: Your system appears to be in an unsound state. Correct the
following issues before you continue:
rslgsend Central Syslog Sender GRAY Stopped
igswd_mt GRAY Stopped.


When I run the following command I get this error .

sapcontrol -format script -nr 06 -function GetProcessList

07.09.2013 15:19:30
GetProcessList
OK
0 name: msg_server
0 description: MessageServer
0 dispstatus: GREEN
0 textstatus: Running
0 starttime: 2013 09 07 14:58:28
0 elapsedtime: 0:21:02
0 pid: 18674
1 name: disp+work
1 description: Dispatcher
1 dispstatus: GREEN
1 textstatus: Running, Message Server connection ok, Dialog Queue time: 0.00 sec
1 starttime: 2013 09 07 14:58:28
1 elapsedtime: 0:21:02
1 pid: 18675
2 name: rslgcoll
2 description: Central Syslog Collector
2 dispstatus: GREEN
2 textstatus: Running
2 starttime: 2013 09 07 14:58:28
2 elapsedtime: 0:21:02
2 pid: 18676
3 name: rslgsend
3 description: Central Syslog Sender
3 dispstatus: GRAY
3 textstatus: Stopped
3 starttime:
3 elapsedtime:
3 pid: 18677
4 name: igswd_mt
4 description:
4 dispstatus: GRAY
4 textstatus: Stopped
4 starttime:
4 elapsedtime:
4 pid: 18678

Any Idea og help.

Thanks

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3 Answers

  • Best Answer
    Sep 08, 2013 at 01:11 PM

    Hello

    Like I said before you need to use the latest version of the IGS files.

    This is what I see:

    trc file: "/usr/sap/R3U/DVEBMGS06/igs/log/mux_sapux1.trc", trc level: 1, release: "700"

    I suggest you to stop the SAP system an clean up all the processes and then start the SAP system.

    1799603  - Error When Calling IGS "IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE)"

    1491848  - What IGS should I be using with my Web AS?

    If the IGS fails after putting the new version of the OGS files upload the latest trace files from the /usr/sap/SID/DVEBMGS00/igs/log location.

    Regards

    RB

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  • Sep 07, 2013 at 01:55 PM
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    • Former Member Reagan Benjamin

      We have mont the same exe directoy for both :

      /usr/sap/R3U/DVEBMGS00/exe

      /usr/sap/R3U/sys/exe/run

      So we used the same files.

      Thanks

      Reza

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    Former Member
    Sep 07, 2013 at 01:50 PM

    Reza,

    Refer http://scn.sap.com/thread/3347543 to solution of your problem.

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