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Rant: ripping-off customers by applying on-premise resource models for cloud HRIS continues

You know there's another customer being ripped off by a "system integrator" applying an on-premise resource model for an HR SaaS project, when you receive this kind of request for resources in an HRIS cloud project from an agency:

"All roles full time for 6 months - extendable:

Data Migration Project Manager, Manchester

2. Interfaces Stream Project Manager, Manchester

3. System & Business Architect, Manchester

4. Resourcing Analyst - Functional Stream, Manchester

5. Learning Analyst - Functional Stream, Manchester

6. HCM/Benefit Analyst - Functional Stream, Manchester

7. Payroll Project Manager, Manchester. "

(you see from the role levels that that's not even all of the roles to be deployed.

Makes me really, really angry. Customers have been continuously ripped off through over-resourcing with low quality for on-premise HRIS, but seems worse in the cloud :-(

We discussed this in this podcast recently: http://www.insightcp.com/insights/hybrid-sap-cloud-hcm-implementations-whats-different-same

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3 Answers

  • Posted on Sep 07, 2013 at 01:08 PM

    Hi Sven,

    Thanks for pointing it out and it's a real shame that customers are being taken for a ride by folks who don't understand the Cloud or are just trying ti make a quick buck. I really hope customers can see through this soon.

    Best regards,

    Luke

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    • Thanks for your comment Luke. I see these things almost on a weekly basis and it really angers me for the sake of the customers (though sone decision makers are also to blame, as they take the easy route without thinking or for CYA purposes at high expense for their employers).

      So, sometimes it just needs to get out to get my blood pressure back to normal...

  • Posted on Sep 11, 2013 at 03:50 PM

    As quite a few people seemed to be interested in this topic (funnily enough: much more offline feedback than online), you may also want to read this blog article: http://scn.sap.com/community/erp/hcm/blog/2013/08/19/full-time-culture-and-the-no-value-adding-middle-man

    Throws the net a bit wider and not as angry :-) But looking at the same core issue with resourcing (on-premise as well as cloud) not necessaily being the best match for the task at hand.

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  • Posted on Oct 03, 2013 at 09:14 PM

    SAP Insider asked me for a brief interview about this topic, so I had a good chat with Ken Murphy. You can listen to the recording (10 min) or read the transcript here: http://sapinsider.wispubs.com/Assets/Podcasts/2013/September/RinglingPodcast

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