CM21 - Activities disappear after confirmations

[Former Member]

Dear all,

I need to confirm if this is standard behaviour in CM21. Activity disappear after any confirmation (with actual work bigger than zero) done on it, so it can't be re-scheduled.

Maybe customizing profile would solve this issue? Any idea?

Thanks in advance

[Caetano · Accepted solution]

Hello

There is a setting on the work center to control the capacity reduction.

Please take a look on the following note for more details:

1789680

Capacity reduction proportional to service does not work as expected

BR

Caetano

[Former Member · Accepted solution]

Thanks Caetano.

Listbox specified in 1789680 isn't active, but we realized that activity disappear once the remaining work in last confirmation is 0.

Will solve taking into account this behaviour, but doesn't seems to work fine the remaining time calculation when cancelling confirmations via BAPI (or I don't understand).

Thank you!