PI Server installation error

[Former Member]

Dear All,

We are doing PI 7.31 installation.During installation got the error as Create user sapadm failed.So we created the user with admin rights and continued.After a few steps,now the sap installation gui closed automatically.We again started installation with continue with old option and again sap inst gui is closing automatically.

The sapinst.log file showed the error as follows

ERROR 2013-09-05 19:29:05.715

MUT-03011  Execution of the command "/tmp/sapinst_exe.16580688.1378426305/SAPCAR -x -v -i -R /usr/sap/PID/SYS/global/syb/rs6000_64 -f /dump/51046164_4Kernel721/SYBASE_ASE_15.7.0.100_RDBMS_for_BS_/SYBASE_AIX_PPC64/DBCLIENT.SAR," finished with return code 6. Output:

SAPCAR: error opening /dump/51046164_4Kernel721/SYBASE_ASE_15.7.0.100_RDBMS_for_BS_/SYBASE_AIX_PPC64/DBCLIENT.SAR (error 6). Permission denied

SAPCAR: 0 file(s) extracted

I have given full permission to the file. Still it is giving same error.

Kindly provide a solution for this.

Thanks and Regards,

Mathan A

[former_member188883 · Accepted solution]

Hi Mathan,

Could you check the owner for this path

/dump/51046164_4Kernel721/SYBASE_ASE_15.7.0.100_RDBMS_for_BS_/SYBASE_AIX_PPC64/DB

Note that it should be root:sapsys or root:bin.

Additionally execute the following

chmod -R  777 /dump

This should give full permission to all the folders and files under /dump.

Hope this helps.

Regards,

Deepak Kori