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Single/Multi selection parameters empty

Former Member
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I'm using CR 2011 v14.0.0.760 RTM and it has been working fine under Win7 Pro SP1 for quite some time. I last used it Friday and all was well. This morning I tried to edit a report that has single and multi-selection parameters and the criteria screens display no data for drop-down and list boxes. As a test, I created a new report with one parameter and entered the data as follows:

When I run the report, I'm presented with this screen. Every one of my reports has this problem now. I did a repair of the Crystal install and rebooted but to no avail. I've since requested a full reinstall but I was wondering what could have gone wrong here. To the best of my knowledge nothing changed. Could a Windows 7 update have done this?

Thanks

Carl

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Answers (1)

former_member183750
Active Contributor
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I don't think an OS update would do anything like this, but a database update / mod / change / permissions could have. Check with your DB admin if they did any changes. You may also want to consider going to SP 2 for CR 2011 or higher;

http://scn.sap.com/docs/DOC-28273

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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Former Member
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This has nothing to do with the database as I'm not even connected to it. In my example, I'm specifically using static parameter entries to make sure of this (see the screen shots). I can run stored procedures just fine elsewhere. This is really bizarre.

abhilash_kumar
Active Contributor
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Hi Carl,

Ludek's right, the version of CR you're using was the very first build of CR 2011 and it is bound to have issues. You should consider upgrading to the latest Support Pack.

-Abhilash

Former Member
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I just upgraded to 14.0.4.738 RTM and have the same problem. The parameter is not connected to a database and yest no data shows.