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author's profile photo Former Member
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Former Member

Single/Multi selection parameters empty

Posted on Sep 03, 2013 at 04:27 PM 10 Views

I'm using CR 2011 v14.0.0.760 RTM and it has been working fine under Win7 Pro SP1 for quite some time. I last used it Friday and all was well. This morning I tried to edit a report that has single and multi-selection parameters and the criteria screens display no data for drop-down and list boxes. As a test, I created a new report with one parameter and entered the data as follows:

When I run the report, I'm presented with this screen. Every one of my reports has this problem now. I did a repair of the Crystal install and rebooted but to no avail. I've since requested a full reinstall but I was wondering what could have gone wrong here. To the best of my knowledge nothing changed. Could a Windows 7 update have done this?

Thanks

Carl

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  • author's profile photo Ludek Uher
    Ludek Uher
    Posted on Sep 03, 2013 at 04:42 PM
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    I don't think an OS update would do anything like this, but a database update / mod / change / permissions could have. Check with your DB admin if they did any changes. You may also want to consider going to SP 2 for CR 2011 or higher;

    http://scn.sap.com/docs/DOC-28273

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

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