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SC Approval Notification

Hello Experts,

Today we got a weird issue in non productive environment.

A month ago we have refreshed our non productive environment with Production system, so the system is similar to Production.

Now the shopping carts which were in Awaiting for Approval status were lying in same status and all of a sudden today Notification was triggered for all the shopping carts which were Awaiting fr Approval.

The jobs Approval send were active till today.

I feel the notification trigger was not because of the active Approval send job and no idea how in a single shot all the Approval mails are triggered.

So please give your views on the same.

Do we have any program or Function Module to Notifications for the Approval pending shopping carts?

Please help to find the issue.

Regards

Pratap J

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2 Answers

  • Posted on Sep 03, 2013 at 03:29 PM

    Hi Pratap,

    actually it should be /SAPSRM/OFFLINEAPPROVALSEND.

    Or may be alert management. Check your settings under SPRO->SAP Implementation Guide->SAP Supplier Relationship Management->SRM Server->Cross-Application Basic Settings->Event and Event Schema for Alert Management

    Regards

    Konstantin

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 04, 2013 at 07:09 PM

    Hi Pratap,

    do you mean that approvers received e-mails or you just saw unsent entries in trx. SOST? I might happen that somebody scheduled report for sending e-mails (from trx. SCOT) or attribute/flag "Forward WI" was set in organization structure (trx. PPOSA_BBP) or report RSPPFPROCESS scheduled with bad variant)

    It would be helpful if you post a subject and body of the notification - then I can tell you from where it comes from.

    Best regards,

    Tomas

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