Skip to Content

WCEM 3.0 Main Page Blank

Hello everybody,

we are using WCEM 3.0 in Contact Scenario with CRM Backend. Everything works fine so far, as we can search for products and put them in the basket. But we have a problem with the shops main page, because it is completly blank. There is no navigation sidebar and no articles...

In WCB we configured the "Product Catalog Area" navigation mode. We created four Product Catalog Areas in MDM like you can see in the picture attached. The three child elements contain two products each. In the web shop I can enter the Catalog Areas in the search bar and find the containing products. So for me it seems to work fine. But I expected the Product Catalog Areas to be part of the navigation sidebar.

Best regards

Jan Arensmeyer

MDM.PNG (27.6 kB)
MainPage.PNG (31.3 kB)
Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    Posted on Sep 03, 2013 at 01:37 PM

    Hi Jan,

    I think your problems are based on the "Catalog Area Type".

    For testing please remove the entry in this field from the MDM table.

    BR,

    Fabian

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.