SMD Agent Admin initial screen doesn't open

[Former Member]

Hi ,

While trying to setup/view SMD agents connected to our solution manager we tried to open SMD Agent admin screen but it won't start and fails with error.

http://hostname.domain.com:8030/webdynpro/dispatcher/sap.com/tc~smd~server~agent~admin/SMDAgentAdmin...

This failed with below error.

2013.09.03 06:32:52, Failed to open the Custom Configuration Editor for tc~smd~agent~application~checks (detail: Failed to retrieve configuration from: apps/sap.com/tc~smd~agent~application~checks/appcfg)

Maintenance mode stays "ON", if we try to switch it "OFF" we are getting below error.

2013.09.03 06:42:11, Error during the update of Maintenance mode. (detail: com.sap.smd.server.manager.SMDException: Failed to store config file: maitenance/smd.mode.properties)

Any ideas if this is known to anyone?

Thanks,

Abhishek

[former_member560910]

Hi Abishek,

Did you fix this issue? I have the same problem while trying to switch ON the Maintenance Mode.

Regards,

Nivedha

[Former Member]

Hi,

No I still don't have the root cause at this point.

This happened 3 times with us and everytime a quick restart fixed it.

It's been 2 months now and we haven't that situation since then and so I couldn't continue with the investigation.

Try with a restart for a quick fix.

Regards,

Abhishek

[Former Member]

Hi,

As mentioned earlier what is the patch level of the LM service .

Is any one on LM-Service SP5 patch 0,

Thanks

Rishi abrol

[Former Member]

Hi,

We were on 7.1, SPS8 (along with LM-Service) when we had this issue and we still are on SPS8.

Regards,

Abhishek

[Former Member]

Hi,

can you try and used the below url.

<host>:<port>/sap/bc/webdynpro/sap/ags_workcenter?WORKCENTER=AGS_WORK_SM_ADMIN&sap-language=EN

What is the version of your solution manager.

Thanks

Rishi Abrol

[bxiv]

Is your Java stack running without issues?

Can you restart the java stack via tx smicm?