on 08-28-2013 7:46 PM
I have created a workflow email that has a subject line and content that is fine when initiated by a user that is signed on in English. The email was developed in workflow in English. If someone signs into SAP in French and triggers the workflow email, the subject line is not what was defined in the workflow builder. It appears to use a default value. I cannot find anywhere in the workflow builder or in the business object that contains this and I have signed on in French and English and reviewed both the builder and business object. Can anyone tell me where I can go to change the subject line for the French so that it matches what was developed in English? I have checked in the workflow builder ->Extras->translation and that does not provide the change required. Does anyone know where I can make the change so that the French subject line displays the same as English?
Thanks.
Chris Maddison
Hi,
check transaction SE63
Then translation-->abap-->transport objects
Workflow tasks are R3TR PDTS numeric id
Kind regards, Rob Dielemans
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This worked. Thanks so much for this. I do have one question though. Why is it behaving this way to begin with? I would prefer not to have to change anything if a user signs in with a different language. And seeing as I did nothing for French before this solution, why does the system translate this on it's own and where is the alternate subject line coming from? To me this may be a bug that needs to be reported. It only happens with the subject line and not with the body of the email.
Thanks again.
Chris
I have found where the alternate subject line is coming from. If you look at the workflow in the workflow builder, double click on the task and go to the Control tab for the task, the subject line is being pulled from the Task description. I tested to validate that this was correct by going to t-code PFTC_CHG and changing the description for the task that initiates the email in the workflow. I signed in as a French user and initiated the workflow and the new task description appears in the subject line.
I am going to log this as an issue with SAP. I think this may be a bug. If it is not, then I will need to go back and translate using SE63 but in the mean time, I am curious to see what SAP will respond to this.
Thanks again for your help. It enabled me to delve a little deeper.
Chris
I think that changing the language in the builder with extras-->translation only influences the log.
sometimes this data is also used and shown to users, so it could be needed.
Kind regards, Rob Dielemans
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Hi,
What is the 'default value' that it is displaying in the subject line? Is it in French?
>where I can go to change the subject line for the French so that it matches what was developed in English
So for French users, do you want the original English text, or a translated French one?
cheers
Paul
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Thanks Paul. The default value that is displaying when I sign in as French displays in English but it is not the line that I have in the email format for English. If a user is signed in as English, the subject line format is displayed correctly.
Description Change Aert - &MATERIAL& - &SYSID&
If a user signed in as French, the subject line displays as
Description Change
For any language, I would prefer that the subject line is as I have defined in the email task of the workflow builder that way I only need to have 1 version to maintain.
Chris
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