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Afaria Enrollment issue in iOS

Hi,

      I have installed afaria client ( version 6.60.6236.6) on my iphone 4 ( iOS system version - 5.1) and was trying to enroll my device today morning after an update of the afaria client on the phone. The device was previously enrolled two days back.After a remote wipe , I reinstalled the app and today it asked me for an afaria client update on my phone( which i did it! ), after which I am not able to enroll my phone.It displays a warning which says, "incompatible enrollment server ,please contact your administrator".

     It asks for username and credentials once i have entered the enrollment code, and even the exchange name and password as I have specified that in the policy.

I have followed the procedure mention in SAP mobile academy videos for enrollment.

The version of my Afaria server is 7.00.6231.6.

Could someone suggest how to go about this issue...

Regards,

Prathik

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2 Answers

  • Best Answer
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    Former Member
    Aug 30, 2013 at 05:05 AM

    Error for : incompatible enrollment server ,please contact your administrator".

    Solution

    Apply the corresponding patch to the SAP Afaria server which matches the installed code level in the environment.

    Afaria 6.6 Feature Pack 1 Hot Fix 125 for Afaria 6.6 2011_05

    Afaria 6.6 Feature Pack 1 Hot Fix 123 for Afaria 6.6 2011_06

    Afaria 7 Service Pack 1 Hot Fix 32 for Afaria 7 Service Pack 1

    Afaria 7 Service Pack 2 Hot Fix 20 for Afaria 7 Service Pack 2

    Afaria 7 Service Pack 3 Hot Fix 4 or Hot Fix 6 for Afaria 7 Service Pack 3

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    Former Member
    Aug 29, 2013 at 11:58 AM

    HI,

    Please confirm after the wipe out did you remove the previous entry from afaria console.

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    • Former Member Prathik Nagaraj

      After you type the enrollment code and adding all the value for variable What error you are getting.

      Did you change any setting in afaria console recently