Hi,
We've set-up 3 dunning letters for our customers but we only want levels 1 and 2 to send a dunning letter.
Level 3 should update the customer master but no letter should be sent. Unfortunately we can't get this to work and a letter is created for level 3.
We've tried removing the SAPScript dunning form name for level 3 in transaction FBMP but then the customer does not get updated to level 3...
Does anyone know how this could be done? Is there somthing that could be added to the SAPScript?
Let me know if I'm being unclear.
Many Thanks,
Robert