Hello All,
We are trying to implement the SAP Retail Execution 3.1 on iPad device using SUP 2.2 sp02. We are using a Relay server in our landscape. Also, the trusted connection between CRM and ECC is working fine. The device gets registered in the SCC and the status is "Online".
On setting the Pin, and after supplying the SAP system credentials on the device, its throwing the error- "Invalid username and password or unable to synchronize device. Please try again ".
I have maintained same user credentials in ECC and CRM systems.
Please note that we already implemented the SAP Retail Execution version 2.1.12, and the basic CRM and ECC configuration is carried out already.
Please help.
Best Regards,
Abhishek