Can't see any orders in Mobile Device

[Former Member]

Hi all,

As described in topic "How to deploy MAM 2.5 into MI Server", I have just installed MI and deployed MAM 2.5 into an WebAS 6.40 SP13.

I have also, with the help of the functional guys from my team, followed through the Server Side Configuration part of the MAM Config Guide and created the scenario. I have assigned my MAM user (same userID of the backend) to the scenario and I'm now trying to see the orders of that scenario in the mobile device.

The problem is that I can synchronize the device but I can't see anything in the MAM besides de User View Manager.

I executed MEREP_MON and for my mobile ID I can see 1 I-Waiting for each SyncBO, 5 I-Error for SyncBOs MAM25_001 and MAM25_010 (but by the times of the logs, it seems that they are quite old already) and 5 I-Finished for all the other SyncBOs. Also, there are 5 0-Sent for each SyncBO but for MAM25_017, that has 19 0-Sent. All the other fields are 0.

What does the I-Waiting and I-Finished and so on mean? How can I make my user to see his orders?

Thanks,

Daniel

[Former Member · Accepted solution]

Hi Daniel!

I understand that the result you see in the Worklist monitor doesn't help.Did you try the recommendation in the FAQ.

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/mi/mobile application faq/mam client faq.faq#q-4

If it doesnot help, try the following

(1)In the SPRO under MAM Customizing settings, go in to

"Assign Orders and Stocks to a Technician" and then double click the "Assignment Profile(Assigned to your MAM User ID in User dependant data)" and change the Order Assignment & Notification Assignment to "User-->Employee Number", if it is assigned to a Work Center OR a Planner Group.You can reset this back to the original settings later if required.

(2)Replicate the MAM25_090 & MAM25_095 via transaction MEREP_EX_REPLIC in the middleware.

(3) Synchronize the data from your MI Client

(4) If no data exists Monitor your Worklist as you did earlier.

Let me know.

Thx

Gisk

Message was edited by: Gisk

[Former Member · Accepted solution]

Hi,

It worked! I don't know why, maybe there was some configuration wrong, but I have uninstalled MAM and MI Client and erased all R/3 configuration. I then re-made all of it and now I can see the orders and notes in the PDA. There was also a problem to view the orders, but I found a note which said MAM 2.5 SR2 must have an Add-On placed, and now it's ok.

Thank you guys for all the help!

[Former Member]

Hi Daniel,

Those are the states of the syncbo objects during client sycnhronization. All "I-" relate to inbound and "O-" outbound.

When you sync, the syncbos create an inbound request for data called I-waiting. For each sync bo, it moves from I-waiting to I-partial then to I-finish or I-error. Then Is there is data to send to the device, O-waiting will be the next status of the object. When the data or message indicating that no data is available reaches the client, it finally gets se to O-Sent status.

Now in your case, when you sync, does the I-Error increase for MAM25_001 and MAM25_010?

regards

sami

[Former Member]

No, the I-Error does not increase anymore, but I can't see the orders in the mobile device yet. I'm re-configuring the scenarios and trying to see them in the mobile, but until now I had no luck.

Thanks,

Daniel

[Former Member]

Hello Daniel,

i have the same problem at the moment

I'm testing MAM 2.0 for our company.After finishing the installation steps i can only see the UserViewManager.

MAM 2.0 told me that my sync was succesful,but i have no data(orders,functionsl locations) on the device.

If you found a solution,plz let me know.

Thanks.

Frank