Hi everybody,
We are working with the Status and Tracking System and accessing since there to the web layouts.
We have the following problem in productive: the users exits from the web page using the "X, top right of the page", instead of the "Exit" button included in the layout.
The result of this, is that the user locks the data, and he cannot access again to his plan data. We have to finish the user session via transaction "sm04".
Anybody knows how to avoid this problem?
Thanks,
Ines