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Work Process Increase

Dear All,

I have installed ERP 6.0 EHP6 system Dev and Quality and production (cluster) Environments,after installing in each server default no of work process is in each server are below.

Dialog -9





Background -3

Now I am planning to increase the update work process and background work process through RZ10 ,because my developers are saying while activating smartfroms system will taking time while activating the smart forms.

Please suggest whats the criteria of increase the work process can i directly increase in RZ 10 and restart the instance .

Please suggest and guide me


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4 Answers

  • Best Answer
    Posted on Aug 23, 2013 at 05:32 PM

    First of all you should only increase the number of work processes if you are sure there are sufficient CPU resources to cope with the increase. Normally there should be at least one or two Dialog work process in SM50 without any CPU time. Monitor your CPU utilization when increasing the number of work processes.

    But also be concerned if the memory usage is over 90% during peak dialog hours as this would indicate that your hardware resources are not sufficient for the workload.

    See also SAP Note 39412 'How many work processes should be configured?'

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    • Former Member Former Member


      You only need to increase the number of work processes incase all the work processes are used, you can check the same via SM50. If the developers complain that your system is slow it could be because of many reasons, the solutions you could try are

      1) Try to do some performance tuning

      2) Check whether you have ran SGEN..

      3) Try to update your kernel to latest level.

      NB: Try to increase the profile abap/buffersize by 15%, provided you have enough memory to spare. Make sure you have taken the backup of your profile directory.



  • author's profile photo Former Member
    Former Member
    Posted on Aug 23, 2013 at 07:18 PM


    Yes you can increase or decrease the Background/dialog/Update work process easily.I will suggest you to go for operation mode set up for few days to monitor system performance and the impact of increasing or decreasing the work process .

    Run transaction code- RZ04

    Then click on Instance/operation mode and you will see below screen.

    Then you can double click on daytime and you will get below screen and you can change dialog/background/update/enqueue work process as per your desired value/system usages.

    You can do the same thing for nighttime. If you want to keep same number of work process for day and night time then keep them as same for daytime and nighttime. Or if you wish you can have more dialog work process in day time and less dialog work process in night time. As the dialog users are very lesser in night.

    Now the important point is how to decide day and night timings,

    To maintain operation mode switch timings, goto transaction SM63 as shown below and select normal operation (24hr) mode

    To maintain operation mode switch timings, goto transaction SM63 and select normal operation (24hr) mode

    Click on change button and set the operation mode intervals for day and night.

    First let us set for day operation mode by clicking on the start time of the day interval and then navigating to Operation mode -> Select interval. Then start interval is marked.

    After this place cursor at the end interval and again navigate to Operation mode -> Select interval and confirm to mark the entire interval of day operation mode

    In the above screen, you can figure the interval marked is highlighted in different colour. Now assign operation mode as below for the highlighted area by clicking on assign button in the below screen

    P.S. - You cannot change Spool work process through RZ04 but it can only be changed through RZ10 by setting the desired value of the parameter "rdisp/wp_no_spo".



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  • Posted on Aug 29, 2013 at 02:07 PM


    in most cases the reason for long SmartForms generation is a extremely slow access to the table D010INC.

    The problem may be because the database statistics of table D010INC are not up to date.

    Please update the statistics of the the table D010INC and then try the action again. If this not help please attach screenshot from SM50 where we can see the affected table (TRDIR, WBCROSSGT, ...).

    By the way note 1010375 contains some recommandations which can be used to decrease the

    activation time.

    Best regards,


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    • Hi Team,

      I am not familiar with SYbase, but as I know for other case the following steps help to
      improve the performance:

      Suggestion should be to run the "update index" command:

      login using SAPSR3 by using isql tool -> isql -S<SID> -Usapsr3

      in case of e.g. REPOSRC

      use <DATABASE>
      update index statistics REPOSRC

      Please schedule "update index statistics REPOSRC" on regular bases.

      Additionally, please review the recommendations in the pdf attachment of note 1722359. It contains detailed description of the SAP Best Practices for memory and cache configuration.

      By my guess this issue needs to be checked by to colleagues from the database SYBASE.

      Best regards,


  • Posted on Aug 23, 2013 at 05:20 PM

    Hi Sap,

    If the dynamic configuration has already setup in your system then you can increase the dynamic configurable work process in SAP.

    otherwise maintain the parameter for the corresponding work process and then you need to restart the system.

    With Regards

    Ashutosh Chaturvedi

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