on 08-23-2013 11:45 AM
Hi Team,
For one particular remediation plan, we are not able to submit / complete the task.
Plan owner has assigned the task to a user. Now the user is not able to submit the task.
All the button “Reassign the issue”, “Close without plan” and “Assign remediation plan” are disabled.
When the user clicks on Submit, nothing happens and the task is still available for action.
Kindly let me know, if there exists any work around.
Thanks
Ashok S
Hi Ashok,
What kind of workflow this remediation plan belongs?
Please check the authorization according to workflow:
Control Dsgn Assessment | G_PL | CD | |
Self Assessment | G_PL | CE | |
Compliance Test | G_PL | CO | |
Indirect ELC | G_PL | MCOU | |
Monitoring Test | G_PL | MO | |
Indirect ELC Test | G_PL | MTOU | |
SubProcess Assesment | G_PL | PD | |
Manual Test | G_PL | TE |
Hope this helps!
Regards,
Kusuke
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Hi Ashok,
have you confirmed that the user has all the required authorizations assigned?
cheers,
NJ
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