Skip to Content
0

Error: no change of the dunning proposal

Jan 12, 2017 at 05:58 AM

97

avatar image

Dear all,

I am the new guy for Dunning area, When I want to run a dunning via F150 at 2017.1.12 in sandbox system I got below message log without get the dunning notice.

> Account D xxxxx dunning notice/dun.area. Dunning area Default is being processed.
> Account D xxxxx uses dunning procedure C068
> Account D xxxxx / dunning procedure C068 has no interest calculation indicator
> Account D D xxxxxx no change of the dunning proposal, no dunning notice
> No dunning data generated for account D xxxxx
Job finished

I then checked the customer master data and the dunning procedure setting from the back end, please see the attachment screen shot.

My question is that as this dunning procedure C068 only defined two dunning level, and as this customer has reached dunning level 2, if this is the reason that the dunning notice can't generated out?

dun-scn.jpg (76.1 kB)
10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Best Answer
Pankaj Patil Jan 13, 2017 at 07:40 AM
0

Hi Julie,

yes there are only 2 dunning levels, so you can only send 2 dunning notice.

Regards,

Pankaj

Show 1 Share
10 |10000 characters needed characters left characters exceeded

Thanks very much!

0