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error in basic configuration of CA wily introscope.


while trying to upgrade wily introscope Enterprise manager on solution manager FROM VERSION TO 9.1.5 , i am getting error in basic configuration step 3.1 CA wily introscope configuration.

the status of EM stays RED and manageable is GREEN.

in details it says cannot retrieve status.

in EMADMIN it shows GREEN under administrable and under EM State it shows grayed out cross mark.

when I try to Reload configuration in the basic configuration step 3.1

it says

Warnings occured while updating the EM Technical systems in LMDB :

EM Instance <HOSTNAME>:6001 -> Cannot create 'IPServicePort' Service Port for 'J1764934570_6001__USR_SAP_CCMS_APMINTROSCOPE.SystemHome.<hostname>' caused by : Instance already exists: SAP_IPServicePort.CreationClassName="SAP_IPServicePort",Name="sapisWLY",SystemCreationClassName="SAP_ISEMServer",SystemName="J1764934570_6001__USR_SAP_CCMS_APMINTROSCOPE.SystemHome.<hostname>"

I am not able to solve this error.


Message was edited by: tejas patil

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2 Answers

  • Best Answer
    Aug 22, 2013 at 08:49 AM

    Hi Tejas,

    Try the following:

    Basic Configuration Step 3.1 > Save : Fails with "Instance already exists: SAP_IPServicePort"

    Remove it manually.

    1) Start the Landscape Browser
    2) Button "Jump to" > LMDB Administration - Expert UI
    3) Tab Instance Browser
    4) CIM Classname "is" SAP_IPServicePort CIM Reference String "contains" WLY Search
    5) Delete manually the line causing the problem.
    6) Save

    7) Repeat steps 4) 5) 6) with CIM Classname "is" SAP_HTTPServicePort as it will also fail with this eventual relict.

    Then you can process again the step 3.1

    Then you can process again step 5 > "Create Self-Mon Scenario"

    Hope this helps.



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    Former Member
    Jan 11, 2016 at 10:31 AM

    We have the same problem.

    Introscope 9.7 and Solman 7.1 SP8.

    Any ideas which might be helpful?

    I tried already to do the steps again, clear the classes and also to reconnect the agent....

    Kind regards

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