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Former Member

Could not determine EPS parcel for Support Package

Dear all,

I'm trying to update SPAM/SAINT but i got this message :

Could not determine EPS parcel for Support Package

I try to test SAPOSS connection configuration as below:

and failed connection test:

Can you help me to solve this issue?

error1.jpg (50.7 kB)
error.jpg (53.8 kB)
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2 Answers

  • Best Answer
    Aug 21, 2013 at 04:26 AM

    Hi Luan,

    If I have understood by what you have mentioned, you would like to apply the SPAM/SAINT patch update, correct?

    How are you uploading the Patch?

    1) From Front-end Via Desktop

    2) Or From Server

    As the patch is usually of small size you can upload from Desktop itself?

    In Client 000, upload as per below:

    After the patch has been uploaded, you can begin the Import of SPAM/SAINT as below:

    To upload the package from Server:

    1) Copy the SAR file to the application server (Check Permissions & Ownership)

    2) Move the file to /usr/sap/trans

    3) Do SAPCAR -xvf <Package.SAR> , it will uncar the package in /usr/sap/trans/EPS/in

    4) Next, in SPAM, Load Packages from Application Server

    5) Import the SPAM/SAINT update similarly to what was done above

    P.S.- For updating SPAM/SAINT, why are you trying to check SAPOSS, it has got to do nothing with it.



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    • Former Member Akshay Gupta

      I didn't install SAP Solution Manager.

      Do i need to install it or we have others way to download it without installing SAP Solution Manager.

  • Aug 21, 2013 at 04:50 AM


    Please try to import  Support package  >IMPORT SPAM/SAINT update
    by loading from the frontend and decompressed the package.

    please make sure it has correct owner at os level

    like sidadm : sapsys


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    • Hi Luan,

      Please check

      SAP Note No. 97633 SPAM Step DISASSEMBLE

      This suggests that the EPS-parcel cannot be found in directory
      /usr/sap/trans/EPS/in because of one of the following:
                                                                   Page 2

      a) The EPS-parcel does not exist in the EPS inbox.

      b) Profile parameter DIR_EPS_ROOT is not set (SPACE).

      c) Profile parameter DIR_EPS does not contain eight hyphens as the
         last part of its name (e.g. /usr/sap/trans/EPS/        ). Note
         here that parameters DIR_EPS and DIR_EPSSUB are generated from
         parameter DIR_EPS_ROOT and therefore should not be manually