CRM system Administration

[former_member182921]

Hi SAP Experts,

Our CRM system performance is not good these days

Can you please tell me important tcodes which we can monitor for CRM System.

Also please give me the link for CRM administration Guide

Regards,

Abhishek

[Former Member]

Hi Abhishek,

Plz find below links it may help you

www.sapwiki.cl/wiki/images/8/83/SAP_CRM_monitoring.pdf  ‎

http://www.bluefinsolutions.com/insights/blog/how_to_make_CRM_2007_7_WebUI_perform_super_fast/

Regards

Ganesh Datt Tiwari

[Former Member]

Hi Abhishek,

You can refer below link.

It will help you.

http://wiki.sdn.sap.com/wiki/display/CRM/Performance+Tips+and+Tricks

http://scn.sap.com/thread/1376044

Thanks & Regards,

V Srinivasan

[AtulKumarJain]

Hi Abhishek,

Please check below tcode

Work process overview     SM66    

CPU and memory consumption     ST06

SAP memory and buffers     ST02

Database performance counters     ST04

Memory consumption per user     SM04  (on each application server)

Table call statistics     ST10

CPU & Memory Consumption on IPC Server     OS07

CRM Inbound Queue     SMQ2

CRM Outbound Queue     SMQ

Monitor Load     R3AM1

Define Request     R3AR2

Run Request      R3AR4

Request Business Partner     CRMM_BUPA_MAP

Send Business Partner     CRMM_BUPA_SEND

RFC statistics (client and server)     ST03

Errors in transactional RFCs     SM58

BDOC Statistics     SMWMFLOW

Response time statistics     ST03 & STAD

Error Tracking     SMWP

Q-Out Scheduler     SMQS

Q-In Scheduler     SMQR

Bdoc Error Tracking     SMW01 & SMW02

Short Dumps     ST22

Admin Console     SMOEAC

Process Overview     SM50

User List     AL08

Data Integrity Manager     SDIMA

You can check st03n for performance and can make the decesion based upon it.