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SAP MRS & Syclo Integration

former_member201296
Contributor
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Dear Experts

Could some one provide me a link or material on integration with SAP Syclo Mobility & MRS. Although I have done the MRS Part but integration mobility services is new for me. Or any documentation on Mobility & Syclo.

Please help me out.

Thank you

Ravi

Accepted Solutions (1)

Accepted Solutions (1)

former_member201296
Contributor
0 Kudos

I got it the right path is

MOB 300

MOB 310

MOB 320 all  I need to have before hand to go for Syclo.

Answers (1)

Answers (1)

Former Member
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Dear Ravi,

Glad to see, if some one also working on MRS-Syclo integration. I am working with MRS-Syclo-CRM service orders.

I think Syclo service manager 4.0 is going to integrate with MRS.

Our requirement is suck as order will be assigned to the resource from MRS and after the informed status from MRS it should move to Syclo device and during the execution change in status will reflect back to the MRS.

It is working fine with WFM-Syclo but not able to integrate with MRS-Syclo till now.

If you are able to achive this please share your experience with me. If you have any document of Syclo, please share with me.

I have questions for you such as--

1>Want to restrict the demands to exceed the planned working time in available working duration. Like resource is available for 9-6 per day and resource planner is assigning the demands with 4 hrs working duration from 4-8 PM, system should restrict resource planner to assign to nonworking time upto 2 hours only. There should be validation for that. If there is standard validation for that in MRS or it is customization?

2> we need to restrict the parallel assignments in the planning board for the resources. Like one resource is working on 8-12 on day on one order and now another order is going to assign in same duration and same day. System should restrict this type of assignment. If there is any standard way to solve this requirement?

If you want to share something, please send me to sukhveersingh4u@gmail.com

Thanks & regards,

Sukhveer.