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Deletion of Target group on the CRM UI model leads to authorisation error

Jan 12, 2017 at 02:49 AM

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User deleted a Target group on SAP CRM Web UI. But logged in again to view the model got the error "You are not authorized to use the graphical modeler".

When I debugged Web ui 'Edit segmentation model' button, I found that FM

" CRM_MKTTG_SEG_IL_TG" return error "TG <XYZ> is already deleted". I am not able to figure out if there is any note missing or deletion of TG on UI didn't work correctly. Users will create/delete TG's as per their requirements.

Please let me know if anyone has faced this same issue.

Thanks

Sunita

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1 Answer

Oliver Mittermeier Feb 13, 2017 at 01:43 PM
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Dear Sunita,

one of my customer faced the same problem and I look for a solution on this topic.

A workourd will help. If you copy the segmentation model to a new one, it might be no problem to work on it again.

Maybe there is a problem, if somebody delete an existing target group and creates a new one without any saving between deletion and creation? I'm no developer to check this in detail but this seems like that issue.

But this error message in this context is quite misleading.

Kind regards
Oliver

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