License error. You cannot open window XXXXX with your current licence

[fabrizio]

Hello all

We installed SAP Business One 9.0 for SAP HANA.

Than we received our license file and imported the license successfully over the licence manager.

After that we tried to login with our user: manager and allocated the rights (Professional User) to the manager user.

Unfortunately we are still facing the following error:

You cannot open window XXXXXX with your current licence

We already made a re installation of the B1 Server Tools. Without luck.

Is there any step missing?

Thank you for your help.

Best regards

Fabrizio

[Johan_H · Accepted solution]

Hi Fabrizio,

Judging from the screenshot I would say that there is something wrong with the license file, or you somehow received an incorrect license type.

Professional licenses are not restricted in any way, so it should work.

You could try to apply for a new license and/or license file on the SAP Service Marketplace, and try with that.

regards,

Johan

[fabrizio · Accepted solution]

Thank you Johan, you were right. It was a wrong license file...

Best regards

Fabrizio