Workflow Routing

[Former Member]

Hi Experts

Scenario:

A PR needs approval up to director level (see the chart in attachment/PPOSE).

X is PR creator, which come from Project team

A is CEO located in Executive

B is CFO Located in Finance

C is COO Located in Operation

All of A,B and C has same EE subgroup as Director.

Because the PR needs to be approved up to director level, and nobody as director level in Project team.

The workflow is sending the approval request to all the A,B,C. instead sending the approval to A only.

My question :

Is there any settings in system, if I want to set the approval go to A only?

[former_member186746 · Accepted solution]

Hi,

Well you need to go to the workflow builder, find the approval step and see how agents are assigned to it.

If it is a responsibility rule then you can change the responsibility (first check if that rule isnt used anywhere else in SAP)

If it is another way then find out how you can change it.

Kind regards, Rob Dielemans

[former_member184495]

Hi CJ,

check the Release Strategy for the PR.

may be all the positions are mentioned in the strategy, because of which its going to A, B, C.

Hope it helps.

Aditya V