Credit Check if the customer is having credit balance

[Former Member]

Hello,

Most of our customers are not paying invoice-to-invoice and it is not possible to adjust all the items. Many times credit balance is more than open invoices and after adjustment it keeps the debit item also open. Or users are not adjusting the credit and debit items on time.

Is there a way to set, so that if the overall balance is 0 or negative (Credit) then SAP should not perform the Credit check. Even if there are +ve overdue items.

Thanks in advance.

Regards

Darshan

[Former Member]

Dear Darshan,

Kindly proceed with the following.

Don't associate any Check Credit and Credit Grp. option in OVAK for sale document type and in OVAD for Delivery Order. Also, in OVA8 don't assign any Credit Grp. at Sale/Delivery Order level. Chcek in LVKMPFZ1 -->USER_CREDIT_CHECK1 if you can apply some logic there for bypassing credit check against certain criteria.

One more thing in OVA8 you will observe the list of all Credit Control Areas | Risk Ctegories | Document Credit Grp just double click on High Risk Sale Orders (whatever the desired combination is) and under Document Controlling Tab you will find No Credit Check option, assign any routine there with the help of your ABAPER in order to by pass credit check at desired time. Do update with your findings. Thanks and have a nice day.

[Former Member]

Hi darshan,

Use the user exit and give your abaper the logic to set a break on credit check once the value is < or = to "0".

Please look for the specific user exit.

Afaik, you could use USER_CREDIT_CHECK.

Thanks and regards,

Shaj.

[Former Member]

Thanks Shaik. I will pass on this information to support team and will update here based on the reply.

Regards

Darshan

[Former Member]

"Many times credit balance is more than open invoices and after adjustment it keeps the debit item also open." - can you explain this? if this is the case, then the order will not go to credit block.

[Former Member]

Hi. In this case the open +ve items are overdue and causing orders to block. problem is when Amount of Credit Open entry is more then Open Debit Entry. As of now we are using Partial Payment option (F-32) and this is creating one open debit entry which is due immediately.

e.g. Open Credit is Rs. 5000 and Debit is Rs. 4500 then after partial adjustment a new open entry for Rs. 4500 gets generated.

Regards

Darshan

[Former Member]

if i understand correctly, you dont want credit check to happen on Open Orders.

If that the case, i think removing the "Open Order" check from the credit control config (OVA8) will work for this scenario

Have you tried that already?