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When will the Japan Regions be available to be chosen?

Jan 12, 2017 at 02:37 AM

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I am writing this message because I have a issue when I was creating a instance of SAP S/4HANA 1610 Fully-Activated Appliance on the SAP Cloud Appliance Library.

I couldn't select the Regions of Japan and got a information as follows.

[ Unfortunately the solution "SAP S/4HANA 1610,Fully-Actuvated Appliance" is currently not available in any valid region for your Amazon Web Services subscription. Please check again in a few days. ]

I'd like to know that when will the Japan Regions be available to be chosen .

I would appreciate your prompt reply.

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1 Answer

Stanimir Eisner
Jan 12, 2017 at 07:28 AM
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Hello Liang,

To request additional regions for your instances in a specified cloud provider, you have to purchase an SAP Cloud Appliance Library subscription package from the SAP Store.

If you have a package like this, report an incident in the component BC-VCM-CAL with the following information: solution name, region name, and name of the cloud provider.

Best regards,

Stanimir

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Thanks for your answer.

I want to create the solution instance of

'SAP S/4HANA 1610, Fully-Activated Appliance'.

Region name: ap-northeast-1

Name of the cloud provider: AWS

I have another error message when purchasing a SAP CAL Subscription package on SAP Store as follows.

Now, what should we do?

Best regards,

Liang Fan

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Hello Liang,

have you already ordered via SAP Store? If not, most probably you miss the SAP Store Buyer Role.

You may request the role by contacting store.admin@sap.com.

Best regards,

Stanimir

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Hello Stanimir,

I had that problem you said.

The SAP Store Administrator have already granted Buyer Role to our S-user.

We sent a email to store.admin@sap.com to report the technical issue.

It still haven't be fixed.

We must release our services of S/4HANA to our customers in time, but it was late.

So fixing this issue immediately is very important for us.

Thanks for help.

Best regards,

Liang

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