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When will the Japan Regions be available to be chosen?

Jan 12, 2017 at 02:37 AM


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I am writing this message because I have a issue when I was creating a instance of SAP S/4HANA 1610 Fully-Activated Appliance on the SAP Cloud Appliance Library.

I couldn't select the Regions of Japan and got a information as follows.

[ Unfortunately the solution "SAP S/4HANA 1610,Fully-Actuvated Appliance" is currently not available in any valid region for your Amazon Web Services subscription. Please check again in a few days. ]

I'd like to know that when will the Japan Regions be available to be chosen .

I would appreciate your prompt reply.

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regions2.png (101.8 kB)
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1 Answer

Stanimir Eisner
Jan 12, 2017 at 07:28 AM

Hello Liang,

To request additional regions for your instances in a specified cloud provider, you have to purchase an SAP Cloud Appliance Library subscription package from the SAP Store.

If you have a package like this, report an incident in the component BC-VCM-CAL with the following information: solution name, region name, and name of the cloud provider.

Best regards,


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Thanks for your answer.

I want to create the solution instance of

'SAP S/4HANA 1610, Fully-Activated Appliance'.

Region name: ap-northeast-1

Name of the cloud provider: AWS

I have another error message when purchasing a SAP CAL Subscription package on SAP Store as follows.

Now, what should we do?

Best regards,

Liang Fan


Hello Liang,

have you already ordered via SAP Store? If not, most probably you miss the SAP Store Buyer Role.

You may request the role by contacting

Best regards,



Hello Stanimir,

I had that problem you said.

The SAP Store Administrator have already granted Buyer Role to our S-user.

We sent a email to to report the technical issue.

It still haven't be fixed.

We must release our services of S/4HANA to our customers in time, but it was late.

So fixing this issue immediately is very important for us.

Thanks for help.

Best regards,


buyer-role.png (38.0 kB)