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Former Member

When will the Japan Regions be available to be chosen?

I am writing this message because I have a issue when I was creating a instance of SAP S/4HANA 1610 Fully-Activated Appliance on the SAP Cloud Appliance Library.

I couldn't select the Regions of Japan and got a information as follows.

[ Unfortunately the solution "SAP S/4HANA 1610,Fully-Actuvated Appliance" is currently not available in any valid region for your Amazon Web Services subscription. Please check again in a few days. ]

I'd like to know that when will the Japan Regions be available to be chosen .

I would appreciate your prompt reply.

regions1.png (100.5 kB)
regions2.png (101.8 kB)
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1 Answer

  • Jan 12, 2017 at 07:28 AM

    Hello Liang,

    To request additional regions for your instances in a specified cloud provider, you have to purchase an SAP Cloud Appliance Library subscription package from the SAP Store.

    If you have a package like this, report an incident in the component BC-VCM-CAL with the following information: solution name, region name, and name of the cloud provider.

    Best regards,

    Stanimir

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    • Former Member Stanimir Eisner

      Hello Stanimir,

      I had that problem you said.

      The SAP Store Administrator have already granted Buyer Role to our S-user.

      We sent a email to store.admin@sap.com to report the technical issue.

      It still haven't be fixed.

      We must release our services of S/4HANA to our customers in time, but it was late.

      So fixing this issue immediately is very important for us.

      Thanks for help.

      Best regards,

      Liang

      buyer-role.png (38.0 kB)