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Former Member
Aug 15, 2013 at 12:27 PM

Server configuration file for SAP GUI 7.30 doesn't work on Citrix XenApp

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Hi all

We upgraded from SAP GUI 7.20 to SAP GUI 7.30 and within this upgrade we also upgraded our ctrix server farm. Unfortunately when a user opens SAP Logon within XenApp, the following error occurs:

"I'll try to translate: SAP Logon could not be started correctly.

Error while loading local configuration files:
Name of tree structure file http://<server>/SapLogonTree.xml invalid."

The server configuration file works well on normal clients. Also the file works well if I log in via administration console on the citrix server. I deleted registry entry HKLM\SOFTWARE\Wow6432Node\SAP\SAPLogon\Options\ConfigFileOnServer (was set with installation/upgrade from installation server) and HKLM\SOFTWARE\Wow6432Node\SAP\SAP Shared\SAPsourcedir but still the error occurs.

I also tried to put a local saplogon.ini in C:\Users\Default User\AppData\Roaming\SAP\Common but it doesn't work either.

Does anyone have a hint to solve this problem? Any help will be appreciated.

Kind regards

Jann

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