Authentication failed.

[Former Member]

Hi,

I have registered a hana cloud account with my i ID from here :https://account.hanatrial.ondemand.com/

But when I try to deploy the helloworld to the trial server:hanatrial.ondemand.com

It returns the following error:

Do you have any idea?

Thanks.

[former_member185231 · Accepted solution]

Hello De-zheng Chen,

it look like wrong password.

Can you try to deploy again with IDE, but first clear your Eclipse secure storage (in case you have wrong password saved there). To do so open Eclipse Preferences/General/Security/Secure Storage choose tab "Content", select [Default Secure Storage] in the tree, press "Delete" button and "OK" to close properties. Sometime after this operation eclipse wants to be restarted.

If you get the same error again when try to deploy please attach the workspace/.metadata/.log file here, so we can examine it.

Meanwhile you can deploy using the command line tool - more details here: https://help.hana.ondemand.com/help/frameset.htm?030863cd5d0d4dd3b742957970f8eec9.html.

Regards,

Dobri

[Former Member · Accepted solution]

Hi Dobri,

Thank you.

But I found the following info in the .log file:

!ENTRY com.sap.core.tools.eclipse.server.cloud 1 0 2013-08-16 10:02:39.156

!MESSAGE New server [SAP HANA Cloud at hanatrial.ondemand.com] added. Creating application on SAP HANA Cloud...

!ENTRY com.sap.core.tools.eclipse.server.cloud 4 0 2013-08-16 10:02:47.715

!MESSAGE Cannot create application 'cdzapp' in account 'i054321trial'.Authentication failed. Check:

1. if the account name and the host are correct

2. the provided user has rights to perform the operation in the specified account

3. the provided password is correct

!STACK 0

com.sap.core.tools.eclipse.server.cloud.util.InternalOperationException: Authentication failed. Check:

1. if the account name and the host are correct

2. the provided user has rights to perform the operation in the specified account

3. the provided password is correct

The password I used is my SAP id password. And I use my sap id to registered the Cloud Account. I'm not sure which step is not right.

Thanks again.

[former_member185231 · Accepted solution]

Hi De-zheng Chen,

"The password I used is my SAP id password. And I use my sap id to registered the Cloud Account. I'm not sure which step is not right."

This explain the problem.

For SAP employees there is an additional step that they need to do.

When we use SCN we do not log-in, but instead we are logged automatically using our certificate and all our (SAP employees) passwords are generated. Because of this we do not know our SCN password that is needed to perform deploy on the cloud.

You need to reset your SCN password - so you will know it and using it for deployment.

regards,

Dobri

[Former Member · Accepted solution]

Hi Dobri,

Yes, you are right. The issue is solved.

Thank you very much.

[Former Member]

Hi,

     i'm also facing the same error. i have done all the steps which was shown in the video and i also resetted my SCN password. but the result is the same. any idea how to resolve this problem.

Regards,

Senthil

[Former Member]

Hi,

     Issue resolved. i have typed hana.ondemand.com instead of hanatrial.ondemand.com in landscape host.

Thanks,

Regards,

Senthil