on 08-14-2013 10:05 AM
Hi all,
I have all the systems configured in the SOLMAN.
For a certain few systems, we do not receives alert for certain events / metric. When checking on the System Monitoring, some events/metrics has status Grey.
In other systems, we have all the events/metrics either green or red.
Can I get your advise on the possible reason why some of the metrics is grey?
Thanks.
Hello Castro, have you check errors on "Solution Manager Administration" -> "Infraestructure" -> "Framework" -> Extractor Framework" -> filter by your system
Select your system, and look con extractor logs
Also maybe useful to reload data on BW to run again extractors, check that sap note:
1819848 - All metrics are grey in Technical Monitoring
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