cancel
Showing results for 
Search instead for 
Did you mean: 

Rating status grey for certain event/metrics

Former Member
0 Kudos

Hi all,

I have all the systems configured in the SOLMAN.

For a certain few systems, we do not receives alert for certain events / metric. When checking on the System Monitoring, some events/metrics has status Grey.

In other systems, we have all the events/metrics either green or red.

Can I get your advise on the possible reason why some of the metrics is grey?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

Lluis
Active Contributor
0 Kudos

Hello Castro, have you check errors on "Solution Manager Administration" -> "Infraestructure" -> "Framework" -> Extractor Framework" -> filter by your system

Select your system, and look con extractor logs

Also maybe useful to reload data on BW to run again extractors, check that sap note:

1819848  - All metrics are grey in Technical Monitoring


Former Member
0 Kudos

Hi Lluis,

I have managed to find the answer from the extractor logs.
It's pointing to the RFC issue.

Thanks.

Answers (0)