Regarding ATP check for spare parts in Service Order

[Former Member]

Hi Experts

We have the following issue pertaining to ATP check for spare parts in Service Order

We have made all the configuration setting for ATP check in our system and we are getting the confirmed quantity correctly in our schedule line tab at item level in the service order. Issue is that in Web UI instead of a green light we are getting a yellow light at item level. Could anyone please explain the significance of the same. Previously when the ATP check was not getting performed successfully we were getting a red light at line item level in web UI and confirmed quantity also was not reflecting correctly(the field was blank). Now the confirmed quantity is reflecting correctly but the light which reflects the status of ATP check has changed from red to yellow. It should have changed to green as ATP check has been performed successfully.

Let me clarify, this is not the message which we get at the header level which details the error messages etc. At header level we are getting the message ”ATP check performed for line item 10”

Regards

Ankit Arora

[Former Member]

Hello Ankit

generally the Yellow light comes when item quantity is partially confirmed.

Regards

Naresh