Assign service notification to a sales order

[Former Member]

Hi all

From a Service Notification (iw51,iw52) I have the possibilty to create a sales order. I would like to assign existing service notifcation to other sales orders.

How can I achieve that? I would like to assign a single sales order to multiple service notifications.

Example:

Service Notification     - Sales Order

SM1                             SO1

SM2                             SO1

SM3                             SO2

SM4                             SO3

Thanks in advance and regards

Marco

[moazzam_ali · Accepted solution]

Hi

As per my knowledge you can assign sale document type to notification in OIM9 and there is 1:1 relation in notification. What is your business process? Why do you want to assign one notification to multiple sale orders? Why dont you create 2nd sale order w.r.t to first sale order. With this it will reflect in document flow of notification.

Thank$

[Former Member]

This message was moderated.

[hasan_ahmed1]

Hi,

You can achieve this  through development.

1. Create ZTABLE which holds Notifications (status-In process) of same Functional Location or ship to.

2. when you are creating spare parts order for service Notification, System should search for notification in ZTABLE Based on same Functional location.

3. We don't have document flow table in customer service like we have in SD. This will handled by program.

Thank$

Hidayath

[vasava_krishnamoorthy2]

This message was moderated.

[Former Member]

Hi,

We will be ab;le to assign only one sales order toa notification as shown below (OIM9) t-code:

The below screen print is an example of a standard setting (S3 - Notification type) that can be used for a Repair and Return process scenario: You can see the repair order type - RAS being assigned to the service notification.

Please let me know your business scenario so that I can help you better.

Regards

[Former Member]

An example for my business case:

I have two computers that I want to repair. We make for each equipment one service notification. Now I would like to send spare parts concerning the two computers (and service notification). I do not want to create two sales orders (for each service notification one). I would like to create one sales order and connect both service notifications to this service order.

Regards

Marco

[moazzam_ali]

Hi

SAP best practice is to create two notifications for two computers you want to repair. If these are coming from same customer then you can create one notification and one repair order with two line items. What is the issue in creating one notification and repair order for two computers?

Thank$