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Payment Management

Former Member
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We have a customer with over 600 locations, all of these locations are setup as accounts in the system, with a Has the Bill to & Has the Payer set in relationships for each account.

The problem we are having is not sending the invoices, this appears to work fine. The issue is in receiving payments. We receive one check for all accounts and there is no method of assign the payment to all accounts.

When a payment comes in from this customer, we post it to the corporate account and when it is time to process the payment to open invoices, we have to manually add each account in the hopes this is the correct one that has an open invoice. If it is not the correct one we have to go through each account until we find the correct one.

This is a very cumbersome process and it is about to get worse. Currently only 15 accounts exist for this customer, I am trying to import the additional 400 right now and this payment problem is about to get even worse.

Does anyone have a suggestion on how to manage all of payments for multiple accounts with one check?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Don,

I would try the following:

1. create an additional account as payee for all your accounts

2. Open your accounts (Business Partner Data) - Go to contacts - Relationship and Responsibilities and add the relationship type payee with the new account

Hope that works for you.

Best regards,

Wolfgang

Former Member
0 Kudos

I am not sure if this is the answer that you are looking for, but I am going to give it a whirl.

In Liquidity Management when you select new incoming check there are a couple of different things that you can do to apply the payment to different accounts. At the bottom of the screen in the open items area there are a couple of different buttons to select.

  1. Assign on account payment,
    1. It allows you to choose a new vendor and assign the payment on the account without matching it to any invoice.
    2. YOu then have to go into the vendor and clear the payment against the invoice in the Invoice workcenter. Probably just as difficult as what you are currently doing.
  2. Search open Items.
    1. You can search for open items across multiple accounts for the company entered and select multiple items to be matched. This sounds like the solution that would probably work the best.

Good luck I hope that this works.