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How to resolve the error loading keycode definition failed

Jan 11, 2017 at 07:26 PM

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I want to resolve the error at the earliest, please help me to find the solution.

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1 Answer

Vitaly Izmaylov
Jan 11, 2017 at 10:54 PM
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According to the KBA :

1782825 - Loading keycode definition file failed

Symptom

When opening Crystal Reports, the following error is presented "LoadingKeycode definition file failed".

Environment

SAP Crystal Reports 2011

Cause

In some cases, it has been found that windows system updates have caused the keycode definitions to be unreadable by the application

Resolution

NOTE: If SAP Crystal Reports 2011 is installed on a server machine, it is advised that a backup of the server is taken before completing the following step.

  1. Close Crystal Reports and all other SAP BusinessObjects related applications.
  2. Open the Control Panel.
  3. Double Click the Add and Remove program application.
  4. Locate and select Crystal Reports 2011.
  5. Run the repair option for Crystal Reports 2011.
  6. Relaunch Crystal Reports.
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