As we know that FDM_COLL_SEND01 transfers all data to collections management, now my client doesn't want the customer to appear in worklists if it's due to deduction items of doc. type 'DZ'.
To fix temporarily, we've already created a layout to exclude 'DZ' items for which user has to go to 'process the receivables' to find out that there is no items to work on because it's all DZ. However, is there any concrete way to prevent customer from appearing in worklists in above scenario.
I couldn't find any collection rule which serves the above purpose. Is there any BAdi or some feasible solution available to meet the above requirement?