Skip to Content

C4C Employee Integration with multiple organization units

Dear all,

as it is now possible to assign employees to more than one sales organization this should as well work with employee integration (SAP ERP/CRM doesn't matter).

However I tried to replicate a user and only get the strange error:

Employee <name> is assigned to Org Unit <org name> from <startDate> to <endDate>.

As the employee is assigned to more than one sale organization this error message shows up for all sales orgs i try to assign the user.

When I delete sales orgs from the user and have only one left it works fine. Also all sales orgs are created and the id mapping is done.

Any ideas what i'm doing wrong or is this not working?

Regards,

Raphael

Add a comment
10|10000 characters needed characters exceeded

Related questions

4 Answers

  • Best Answer
    Posted on Jan 18, 2017 at 09:42 AM

    hey,

    i just saw in the new Release Briefing this comes with 1702 Release.

    Regards,

    Raphael


    1702multipleorg.png (124.4 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Aug 30, 2017 at 08:38 AM

    Hi Raphael. How did you resolve this after 1702 was released?

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jan 29, 2018 at 04:46 PM

    Hi,

    we had the same issue. We specified the employee business role (219 = employee, 222 = employee (secondary assignment)). It is necessary that one org unit is defined as primary whereas the other ones are secondary.

    Best regards,

    Rufat

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jan 29, 2018 at 04:46 PM

    Hi,

    we had the same issue. We specified the employee business role (219 = employee, 222 = employee (secondary assignment)). It is necessary that one org unit is defined as primary whereas the other ones are secondary.

    Best regards,

    Rufat

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.