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How to send PartyRole from AccountTeam to ERP PartnerFunctions

Jan 11, 2017 at 06:15 PM

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Former Member

Hi Experts...

Browsing the different Q&A I haven't been able to anderstand how I can manage my case.

Our Customer is managing the employee in ECC as a Customer Account and assign them to Account through 'Z' Partner Function.

When the initial Idoc is sent from ECC to C4C, we have the following Idoc:

Then PI is sending the following Payload:

In C4C we have used the ID Mapping Integration to determine the Employee Responsible-Sales in the AccountTeam of the account.

Everything is OK in C4C (WE, RE & RG in Relationships and Z3 in AccountTeam) until a change is made on the account...

In this case the message sent to PI contains only informations about BusinessPartnerRelationshipCategoryCode, and nothing for the PartyRoleCode :

Then PI is sending the following info in the Idoc to ECC:

And as a consequence, data for Partner Function Z3 is deleted in ECC and AccountTeam is deleted in C4C

Is there any solution to avoid this big Issue??

Modify WSDL in C4C to include AccountTeam Members?

Map Z3 Partner Function from ECC to BusinessPartnerRelationshipCategoryCode as well in PI ?

Please Help!

JM!

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