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Former Member

How do I prevent BI scheduling errors

We have a number of BI reports scheduled to run on daily or monthly schedules. These are typically defined a few days ahead and queued accordingly. Sometimes, the process of defining the recurrences will fail with an error that only says "18". This occurs when the link to fill in "Prompts" is clicked.

I'm told it has something to do with java cache, and will usually clear up by clearing the cache in the java configuration, and rebooting the machine. Even that sometimes will not work immediately. At this point, I've been trying for a couple of days with no success. My next step is to try another PC, as it seems to be machine related.

Any thoughts or suggestions? Thanks

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3 Answers

  • Jan 11, 2017 at 05:24 PM

    Could you list down the errors preferably with screenshots. This will enable us to help you better.

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    Former Member
    Jan 16, 2017 at 06:24 PM

    This is all I see after clicking on the Prompts in list. Nothing descriptive at all. Thanks

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    Former Member
    Jan 23, 2017 at 03:52 PM

    Above is a screenshot showing the error message generated. I'm afraid there doesn't seem to be anything more informative. Does this help in any way. Thanks

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