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Former Member

How to schedule an action to start at the creation of request for change?

Hello, Experts!

I created the action for automatically assigning Change manager at the creation of request for change.

I choose next parameters:

 

Processing Time = 3 Immediate Processing

Processing Times Not Permitted = No Restrictions

Schedule Automatically

But unfortunately Change manager assigned only after I’d made some changes in RfC, for example, define Approval Procedure.

What do I wrong?

 

Thank you!

Best regards,

Yuliya

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3 Answers

  • Aug 06, 2013 at 06:16 AM

    Hi Yuliya

    You need to check the start condition of your action as well

    It should be scheduled and start on the first status or relevant for your case.

    for e.g first status is CREATED

    the action should start on CREATED status

    hope this helps

    Regards

    Prakhar

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    • Hi Yuliya

      Remove schedule condition it is only required if you have some inital status before this status so only start is sufficient

      also notice the below action in SMIN for reference

      Have you settings similar to this like Processing when saving etc and delete the old condition profile as sometimes refresh problem happens

      recreate the new condition profile only with start condition only

      Regards

      Prakhar

      pastedImage_0.png (19.0 kB)
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    Former Member
    Aug 06, 2013 at 07:57 AM

    Dear Experts, I'd like to add some information.

     

    In processing log I see that the action process when RfC is creating.

    But value of the field “Change manager” fill after RfC update.

    For example, I define Approval Procedure, RfC update and value of the field “Change manager” appears.

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    • Former Member Prakhar Saxena

      The same situation.

      In processing log I see that the action process when RfC is creating.

      But value of the field “Change manager” fill after RfC update.

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    Former Member
    Aug 06, 2013 at 08:46 AM

    Joyca, Prakhar, thank you for your advice.

     

    It was really helpful recommendation to set "action merging" to "max. 1 action for each action definition".  Action trigger once.  But the problem doesn’t resolve.

    As for "processing time 4 Processing When Saving Document" it’s not my case. I tried to use this setting earlier but I need to fill “Change manager” before saving when the document is creating.

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    • Former Member Former Member

      Hi Dan!

      We have SP7.

      I guess I know the reason of the problem.

      SAP note “SAP Note 507654 - Some partner functions do not appear in Transactions” says that we can use only owe partner function with function category “0008 - Person responsible” in partner schema. There is partner function “00000014 Employee responsible” with such function category in “00000032” partner schema. Because “SDCR0002 Change manager” has function category “0008 - Person responsible” I don’t see it in ib52.

      Regards Yuliya