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Former Member
Aug 01, 2013 at 08:50 AM

SAP BI app - empty Crystal Report



I am trying to refresh a Crystal Report from the SAP BI app. The report is hosted on SAP BO 4.0 SP5.

I can download and open the report, press refresh and populate the report parameters and Apply.

After a few seconds the report returns the correct number of pages (e.g. 4 pages - see bottom right) but the pages are empty. No error message.

using the second left hand side button I can see the correct sections being listed but the main display remains empty.

Has anyone seen this before. Prior to our upgrade to BO 4.0 SP5 we were on BO 4.0 SP4 and that same report worked just fine.

The report can be refreshed successfully from Launchpad (whether using the internally hosted BO server or the externally facing Mobile BI server).

Any ideas?




Crystal 1.PNG (134.6 kB)
Crystal 2.PNG (297.9 kB)