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How do we handle Customer Return when Orgin Plant is closed?

We have an issue here Origin plant is Closed and with no inventory and all the materials are marked for deletion, we do not want to activate the materials again in Closed Plant plant ( Plant A).

Instead we want to receive the goods returns in another plant ( Plant B) and issue credit note to customer. we don't want to do the STO as it requires to re activate the materials in original plant A ( which has been closed).

I have gone through these threads

If Anyone else faced with the same problem before?

What is the implication when we receive return in another plants?

Best Regards


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2 Answers

  • Posted on Sep 07, 2013 at 03:50 AM

    SD userexit is the only known path that I am aware of.



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  • Posted on Aug 01, 2013 at 02:20 AM


    My idea is create that kind of Materials in another plant and directly create Returns Order with that Materials by that customers and Issue credit Note to Customer .

    Note : Actually ,I never faced this kind of problem in my experience .It is only my idea on this .



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