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Application Areas for Multilevel Categorization

Hello colleagues!

I have faced with one issue on my Solution Manager 7.1 SPS8 and I can't understand whether it is a bug or a feature.

I added Z application via CRMC_ERMS_CAT_APPL and put into it two parameters:

Parameter Description Class/Interface
SUBJECT_PROFILE Subject Profile CL_CRM_ERMS_CATEGO_VA_1ORDER TXN_TYPE_AND_CATALOGTYPE Transaction type / Catalog Category CL_CRM_ERMS_CATEGO_VA_1ORDER

according with the help.

However, when I try to assign it to my Categorization Schema I can see only SUBJECT_PROFILE parameter, the other parameter is not accessible for me.

But I want to use both.

In fact, if I add all parameters including TXN_TYPE_AND_CATALOGTYPE, I see all of them except problem one:

Could anyone tell me whether it is possible to customize or it is hard-coded?

If it it possible to maintain, please provide me with the solution.

Regards,

Artem

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2 Answers

  • Jul 31, 2013 at 06:02 PM

    Hi Artem

    Please find below standard guide for MLC

    http://www.service.sap.com/~sapidb/011000358700000086922013E

    have you checked this already...can specify some more details which transaction type you have assigned the MLC and its not appearing etc

    Hope it helps

    Regards

    Prakhar

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  • Sep 14, 2016 at 10:58 PM

    Hi!

    I had the same error, in my case it was a missing configuration.

    Go to: SPRO > CRM > CRM Cross-Application Components > Multilevel Categorization > Define Application Areas for Categorization

    Then select the corresponding Application ID (in my case "Complaints) and edit the Parameters:

    If the parameter TXN_TYPE_AND_CATALOGTYPE is missing then add it with the following information:

    Parameter: TXN_TYPE_AND_CATALOGTYPE

    Description: Transaction Type / Catalog Category

    Class/Interface: CL_CRM_ERMS_CATEGO_VA_1ORDER

    After that you should be able to select the Process Type:

    Alvaro

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