Problem printing from sap

[Former Member]

Hello,

I have an active directory (in windows) with two dns. In one of the dns servers (windows server 2008) I install all the computers of my domains and, most of the printers are RICOH.

If I need a printer in a pc (for example, a windows 7 x64) I have only to add the printer looking for this in the directory list. My problem is that when I print from sap using that printer which was installed in that way is that I get an error in the spool:

(9:06:11) Error: calling StretchDIBits (0)

(9:06:11) Error: calling StretchDIBits (0)

(9:06:11) Error: calling StretchDIBits (0)

(9:06:11) Error: calling StretchDIBits (0)

(9:06:11) Error: Error -1 from NEWFRAME. Disk full?

(9:06:11) Error: put_block failed at new_page()

(9:06:11) Error: BG: saplpd_close_dc failed, msg = 808 SAPLPD:Windows Problem, siehe SAPLPD Protokoll

But if I install the printer by ip (not installing the printer from the directory) I have not problems printing from SAP.

It happens the same using PCL5, PCL5 or RPCS.

Can anybody help me?

Thanks in advance.

Regards.

[Sriram2009]

Hi David

Kindly go thru the SAP Notes

Note 1135039 - Printer Vendor Wizard Note: Ricoh

Note 8928 - List of supported printers/device types

Regards

Sriram

[JPReyes]

The short answer will be I have no idea why is doing that, but....

The right way to do it (well at least in my opinion) will be to set the printer in SPAD with the right device type rather than let the user print to the windows default.

A simple way to do it will be using method U and point to the printer TCP/IP port.

Regards,

Juan

[Former Member]

Hello Juan,

I've just fixed the problem.

I have changed this in the regedit of windows:

HKEY_CURRENT_USER\Software\SAP\Saplpd\saplpd

Nombre:SWinDataType

Tipo:String

Valor:0

Thanks for your help.

Regards.