CCMS Alerts not triggering in SAP PI

[rasjoshi]

Hi All,

I have configured CCMS on my PI7.31 system to monitor Queues stucked in SMQ1/SMQ2. I went to RZ20 --> CCMS Monitor Set --> SAP CCMS Monitore templates --> Communication --> Transactional RFC and Queued RFC(This node is in red color) --> ARFCSSTATE: Outbound tRFC Calls This node is in red color) --> Calls w/Execution Errors - SYSFAIL(This node is in red color) --> Edit --> Nodes --> Start Method --> Start auto-reaction method --> But I did not receive any mail.....

Please let me know any other way i can test this?? Or where I am getting wrong in CCMS

Regards,

Rashmi Joshi

[former_member191911]

Have you assigned CCMS_On_Alert_Email to the MTE class ?

Please check this document for details: http://help.sap.com/saphelp_nw70/helpdata/en/2c/abb2e7ff6311d194c000a0c93033f7/content.htm

Kind regards,

Mark

[rasjoshi]

Yes Mark... I have followed these steps also... I dont know why it did not trigere mail. Please guide.

Regards,

Rashmi

[former_member191911]

Do you have other scenario's that are making use of the email alert functionality as well ?

Can you check in transaction SOST if any mail has been created, but is still hanging in the system ?

Kr. Mark

[rasjoshi]

Yes, we have set message alerts(ALRTCATDEF) which are giving mails in my outlook.

I did CCMS config --> RZ20 -->  SAP CCMS Monitor Templates --> Communications --> Transactional RFC and Queued RFC -->  ARFCSSTATE: Outbound tRFC Calls --> Calls w/Execution Errors - SYSFAIL--> EDIT --> NODES --> STARTS METHOD --> START AUTO REACTION METHOD............i am not seeing any mail in sost...it means mail is not triggered here....