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CCMS Configuration

Sub: CCMS configuration issue

Hi Experts

I have done CCMS configuration from our system, but final stage mapping is not happening?

RZ21-Goto—Techinical infrastructure—configure central system—Activate central system dispatching

Define central autoreactions- I have created CCMS Mail on alert additional, but created mail alert is not coming for mapping

Regards

Karthik

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7 Answers

  • Posted on Sep 09, 2013 at 11:36 AM

    Hello Karthik,

    To get the central autoreaction working, the connection test to the sapccm4x agent have to work, and the agent must be reported as 100% available in the selfmonitoring in

    RZ20 > SAP CCMS Technical Expert Monitors
    > Selfmonitoring CCMS Agents


    Central auto-reaction methods can be created by using the transaction
    function "RZ21>Technical Infrastructure>Configure Central System>Assign
    Central Auto-reactions"
    -I would like to ask You to attach a screen shot according to the described path in RZ21

    Central auto-reaction method can only be used for monitoring nodes which
    are managed by a SAPCCM4X or SAPCCMSR agent. The central auto-reaction
    methods cannot be used for monitor nodes which are located on the
    central monitor system.

    Please check the SAP notes and online dokumentation:

    #1636899 - Setting up CCMS Auto-Reactions, and Analysing Issues

    #429265 - CCMS monitor architecture: Central auto-reaction

    #939616 - CCMS auto-reactions: Help with troubleshooting

    Setting Up Central Auto-Reaction Methods

    http://help.sap.com/saphelp_nw70/helpdata/en/ac/825f18c02e454dac8da51f4eb22265/frameset.htm

    BR

    Tamas

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 22, 2013 at 04:07 AM

    Hi

    Thanks for everyone........

    I have receiving the alert configuration, but mail is not triggered. and scot also working fine.

    And attached configuration document for your review

    Please reply ASAP.

    Regards

    Karthik


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  • author's profile photo Former Member
    Former Member
    Posted on Aug 26, 2013 at 11:50 PM

    Hi All

    I am totaly confused with method definitions and MTE class. how we can assign ? Why?

    Any one can explain about this?

    Regards

    Karthik

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  • Posted on Jul 29, 2013 at 03:56 AM

    Hi Karthik,

    Please provide the error info, or attach screenshot for same.

    BR

    Atul

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  • Posted on Jul 29, 2013 at 05:29 AM
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  • Posted on Jul 29, 2013 at 07:53 AM

    Hi Karthik,

    Please create the email distribution list and ccms user in 000 client.

    Thanks,
    Ranjith

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 29, 2013 at 09:29 AM

    Hi Karthik,

    As commented by Sriram is your scot working? If not configured you can also check from OS by testing with telnet command to see if server can connect to you exchange email server e.g.

    telnet mailservername 25

    If it cannot connect will give an error.

    Regards,

    Johan

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