on 07-26-2013 2:51 PM
Hi ALL,
DCD cases are open even if related sales order are released or unblocked.
As per my understanding, if sales order are released through SD module then related DCD cases should get closed automatically.But in case of 3 DCD cases they were not automatically closed.Now when we click on change button in DCD case, then system is giving error that "Document was already unblocked in SD system; change no longer possible"
Is there anyway we can close these dispute cases.
Thanks
Kishore Jain
Kshore,
Check your messaging, they could have got stuck for some reason and need to be pushed. have basis push the DCD message through. you should be good
if you already have other DCD closing by themself than you do not have auto close issue.
-Deepak
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
have you configured the auto close?
search for "Define Status for Automatic Closing" in SPRO
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
12 | |
4 | |
3 | |
2 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.