Trying to work on Alert Monitoring. Did the following steps. End to end monitoring is working.
1.Defined Alert category ZALERT using tcode ALRTCATDEF
2.Assigned userid xisuper(has SAP ALL) as the Fixed Recipients for alerts using tcode ALRTCATDEF
3.Completed Configuration in tcode ALRTCATDEF to process alerts
4.Created Variants and scheduled the required jobs such as RSALRTPROC & SXMSALERT_PROCESS_DATA_GET. These jobs are scheduled to run every 5 minutes.
5.Added the Alert Rule in RWB in Alert Configuration. Selected the above alert category and activated it as an alert rule without any restrictions.
6.In RWB, under End to End Monitoring, if you click on Further Settings, we entered frequency of Every 5 minutes of activation. In the details tab entered values 3000, 5min & 2 hrs
These are all the steps that we know of for doing Alert Configuration in XI.
The above steps are very well documented in detail on the SAP Help portal at this link - http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
We tested it by processing one error message. The alert inbox (tcode ALRTINBOX or link Alert Inbox in RWB) was still empty. Since no alerts are being generated, no email was generated either.
We also tried using a test tool program (RSALRTTEST). The alert was successfully created in the Alert Inbox but no email was generated (in tcode SOST).
SCOT confugaration is done successfully.
Please help in solving this issue. We are going live soon.